Contact Us

Got a question, spotted an issue, or need help with your account? We're a small team — we read every message.

Email Us

For general enquiries, account issues, or anything that doesn't fit elsewhere.

hello@timesofold.co.za

Raise a Dispute

Had a problem with a transaction? Use our dispute system to get mediation support.

Response Times

We aim to respond to all enquiries within 1–2 business days. For urgent account issues (fraud, compromised account), include “URGENT” in your subject line.

Looking for answers to common questions? Check our Help Centre.